📧 Contact Support
For technical support, bug reports, feature requests, or any questions about our apps, please contact us:
Email Support
adam@heyis.meWe typically respond to support requests within 24-48 hours during business days.
❓ Frequently Asked Questions
How do I use an iMessage sticker app?
Sticker packs are opened inside Messages, not from the Emoji keyboard. Follow our step-by-step sticker guide to find your downloaded pack and send your first sticker.
How do I report a bug or issue?
Please email us at adam@heyis.me with a detailed description of the issue, including:
- Device model and iOS version
- App version
- Steps to reproduce the issue
- Screenshots if applicable
How can I request a new feature?
We love hearing from our users! Send your feature suggestions to adam@heyis.me. While we can't implement every request, we carefully consider all feedback for future updates.
How do I get a refund?
All purchases are handled through the App Store. To request a refund, please visit reportaproblem.apple.com or contact Apple Support directly. We're also happy to help resolve any issues you might be experiencing with our apps.
Is my data safe and private?
Yes, we take your privacy seriously. Please review our Privacy Policy for detailed information about how we handle your data. Most of our apps process data locally on your device whenever possible.
Which iOS versions are supported?
Our apps are designed to work with the latest iOS versions. Specific system requirements are listed on each app's App Store page. We generally support iOS versions that Apple currently supports with security updates.
📱 App Information
All our apps are developed following Apple's App Store Review Guidelines and Human Interface Guidelines to ensure the best user experience.
Quality Assurance
Thoroughly tested on multiple devices and iOS versions before release.
Regular Updates
Continuous improvements, bug fixes, and new features based on user feedback.
User Privacy
Privacy-first approach with transparent data handling practices.
Accessibility
Designed to be accessible to users with diverse abilities and needs.
🔗 Additional Resources
iMessage Sticker Guide
Learn where to find and how to send downloaded sticker packs
Privacy Policy
Learn about our data collection and privacy practices
Terms of Service
Review the terms and conditions for using our apps
Apple Developer Support
Official Apple support for developers and users
App Store Support
Get help with App Store purchases and downloads